Cody Filter Maintenance Service - Coway Malaysia Heart Service

Coway Heart Service Logo


One of the many reasons people choose Coway.


Heart Winning Excellence


Quick and thorough: that’s her reputation. A Cody treasures your time and does her job as promptly and efficiently as possible!


By the time she completes training, each Cody is a certified Coway expert who knows exactly how to keep your purifier in tip-top condition.


In Cody culture, business IS personal. After all, it’s hard not to treat your customers like family with maintenance visits every 2 months!


A good Cody knows the importance of being responsive to customers’ needs. One of those little things that makes her service superior.

  • 2 Month Regular Service

    2-month Regular Service
    We are proud to be the most frequent service provider in the market with 550,000 service monthly, nationwide.

  • Over 5000 Codys Nationwide

    Over 5000 Codys Nationwide
    With growing numbers, over 5000 CODYs throughout Malaysia are dedicated in maintaining your Coway products at the best condition.

  • 20 Years Of Service Experience

    20 Years Of Service Experience
    The CODY career is recognised by the Korea Ministry of Labor. Over 14,000 CODYs in Korea are delivering the best HEART Service since 1999.

  • Professionalism Certified By 50 Cody Trainings

    Professionalism Certified By 50 Cody Trainings
    With standards set by our HQ in Korea, our CODYs have gone through professional trainings, exams and follow-up trainings.

  • Service At Your Doorstep

    Service At Your Doorstep
    No matter rain or shine, all you have to do is be at home and our CODY will be ringing the bell.

  • Excellent Maintenance Service

    Excellent Maintenance Service
    With our innovative Hi-Care 2.0, a thorough product sanitation can ensure cleanliness and hygiene of the water you drink.

  • Even The Little Details Are Taken Care Of

    Even The Little Details Are Taken Care Of
    Chances of having messy countertop will be reduced to almost zero with no-mess feature of Hi-Care 2.0.

  • Hygiene Guaranteed

    Hygiene Guaranteed
    With advanced electrolysis water technology, CODYs help to sterilise the products to be free from bacteria and microorganisms.


Furnishing the best service at all times

Coway Water Filter Cleaning Heart Services

Filter is regularly replaced with the optimum service cycle

Coway Heart Service - Tank Sanitation

Cleanliness of airtight tank is further enhanced with
Heart Service sanitation

Coway Heart Service - Function Checking

Function Checking
Regular examination of product function ensures your
product to perform in the best condition


Introducing the new Hi-Care 2.0

  • Seamless Heart Service Procedure

    Seamless Heart Service Procedure
    The new Hi-Care 2.0 provides comprehensive cleaning as well as sanitise seamlessly with its step-by-step feature.

  • Quality And Hygiene You Can Trust

    Quality And Hygiene You Can Trust
    The material and water from Hi-Care 2.0 are safe and hygiene to ensure the cleanliness of your product.

  • No Mess Countertop

    No Mess Countertop
    Countertop can be neat and mess-free during service with our innovative Hi-Care 2.0.

Premium Maintenance Service with Hi Care 2.0 - Coway Heart Service

Coway Customer

As a working mum, my schedule is packed with work and household chores. Thanks to CODY, I do not need to add another task in my to-do list. With CODY, it is easy for a busy mum to maintain the wellbeing of my family.

— Ms Tan, Cheras
Coway Customer

Coway Customer

CODY memang membantu saya untuk kekalkan kebersihan produk. Dia sentiasa mesra dan anak-anak saya pun suka berbual dengan dia. Bukan sebagai seorang CODY sahaja, dia juga kawan bagi keluarga kami.

— Nabila Anis, Kota Bahru
Coway Customer

Coway Customer

I care about the cleanliness of the water purifier as we drink water every day. Coway’s CODY is polite and professional. Moreover, she always call before her visit to make sure that I am free on the appointment day.

— Priyanka, Kuching
Coway Customer