Their main responsibility is providing B/S (or before service) for all Woongjin Coway products, starting from conducting regular check-ups and inspections on rented products to managing membership for general products, filter control and soliciting rental membership.
Whereas most of service providers do after-sales service (A/S), our CODYs deliver before-sales service (B/S) from customer perspective. Through the CODY system, we contribute to providing female workforce with opportunities to partake in economic activities especially at a time when they face difficulties in getting jobs, and further contribute to nurturing highly value-added manpower by developing them to acquire professional skills set.
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